FAQ's
Which credit and debit cards do you accept?
Our third-party payment provider is Stripe, and we can accept all major credit and debit cards - VISA, Mastercard, American Express and Discover. We do not have access to your card details and do not keep any details on record.
Is VAT included in the prices?
Yes, all prices are VAT inclusive.
If you require a VAT invoice, please notify us in the Note to Seller box on the Checkout page and we'll arrange one for you.
Can I cancel my order?
Yes you can, please refer to the Returns page for more details.
If you want to cancel the order before it is shipped, then as long as you have notified us before it has left we will issue a full refund.
Can I change my order?
Yes you can, please refer to the Returns page for more details.
If you want to change the order before it is shipped, then as long as you have notified us before it has left we will issue a full refund and you can then reorder.
I'm not sure if my order has gone through?
You should receive a confirmation email providing all the relevant details of your order. If you haven't, please check your Spam folder first to see if it is there. If you are still unsure please contact us and we will check to see if your order has been successfully received.
My order has been received, but is incorrect or faulty?
Please refer to our Returns page for full details of what to do.
Do you sell Blister Packs wholesale?
Do you sell the pack contents in bulk?
For all wholesale and bulk enquiries, please contact us here.
Our third-party payment provider is Stripe, and we can accept all major credit and debit cards - VISA, Mastercard, American Express and Discover. We do not have access to your card details and do not keep any details on record.
Is VAT included in the prices?
Yes, all prices are VAT inclusive.
If you require a VAT invoice, please notify us in the Note to Seller box on the Checkout page and we'll arrange one for you.
Can I cancel my order?
Yes you can, please refer to the Returns page for more details.
If you want to cancel the order before it is shipped, then as long as you have notified us before it has left we will issue a full refund.
Can I change my order?
Yes you can, please refer to the Returns page for more details.
If you want to change the order before it is shipped, then as long as you have notified us before it has left we will issue a full refund and you can then reorder.
I'm not sure if my order has gone through?
You should receive a confirmation email providing all the relevant details of your order. If you haven't, please check your Spam folder first to see if it is there. If you are still unsure please contact us and we will check to see if your order has been successfully received.
My order has been received, but is incorrect or faulty?
Please refer to our Returns page for full details of what to do.
Do you sell Blister Packs wholesale?
Do you sell the pack contents in bulk?
For all wholesale and bulk enquiries, please contact us here.
